Fix Microsoft Excel and Powerpoint crash in macOS Sierra 10.12. Ask Question. Uninstalled Office 2011 for Mac ( deleted the office 2011 apps from the /Applications folder in OS X Sierra ). My Skype keeps on crashing when I run Skype and try to login. Office 2011 for Mac is so bad that I have a Parallels install of Windows on most of my Macs, just to run Office 2013 in a Windows virtual machine. Deleting a.plist file from the system.

Or you can click the Tools tab at the top of Outlook and click on Accounts: The Outlook 2016 account wizard will then start: • Select Add Account and then the account type you want – either Exchange or Office 365 to add your email account. Click Other Email to add your personal email account such as Outlook web account, Gmail, Yahoo mail etc.

Users may see issues with fonts when using version 16.9 of Microsoft Word, Excel, Outlook, OneNote and Microsoft PowerPoint on macOS. We recommend you check the installed versions of the font. If you have multiple versions, then make sure the latest version of the font is active. I deleted the entire Office 2011 AutoRecover folder as well as the plist file, and then I tried Word again the system is still opening a the long list of files and crashing, with no improvement. Mac Support Specialist: Ashik, Mac Technician replied 4 years ago.

• Close as many running programs as you can. Do the following in one of these 2007 Microsoft Office system programs: Which Office 2007 program are you using? Access • Click the Microsoft Office Button, and then click Access Options. • Click Resources. • Click Diagnose, click Continue, and then click Start Diagnostics. Excel • Click the Microsoft Office Button, and then click Excel Options. • Click Resources.

I'm having frequent recurring problem with powerpoint on my macbook. I've googled for days, it seems, and can only find discussions about it crashing upon startup - and that's not my problem. Here's what I'm experiencing: - Typically it starts up fine, either by clicking the icon, or double-clicking a PPT file. - Occasionally it will open up a PPT file and won't be displaying any pages in the sidebar.

To change images, or to use images of your own, open the Desktop and Screensaver option in System Preferences. The process is essentially the same in OS X Yosemite as for previous OS X versions. Apple computers can use most image file formats as a desktop wallpaper, with the exception of animated GIFs. Ditch Microsoft’s rolling green hills or Apple’s swirling galaxy. Personalize your computer’s wallpaper with Canva’s wallpaper maker. With Canva you can choose templates, drag and drop images, and arrange text with a simple point-and-click interface. Heres how to change the background on a Mac, whether you are switching to an image you found online, or a beloved photo. Create a background image\ for mac.

Restarted my MacBook Pro (OS X 10.6.8), which included a software update (though I'm not sure exactly what programs were updated). Now Chrome will not run at all. Every time I start, it crashes immediately. Have tried SEVERAL times to trash/download it, but the same version seems to keep appearing in my Applications folder.

Microsoft today for Microsoft Office for Mac 2011, which fixes a significant Outlook bug that Office users ran into after upgrading to OS X El Capitan. After installing the new Apple operating system, many Outlook 2011 users found themselves unable to access their mail that caused the app to hang whenever it attempted to access the server. Users were seeing a spinning Wait cursor whenever a sync was attempted and Outlook would become unresponsive, making it impossible to fetch new emails. The new 14.5.6 update should fix this problem for Outlook users who have installed OS X El Capitan and is a much better fix than Microsoft's previous workaround, which simply suggested users run OS X Yosemite. Though Microsoft has fixed one major bug OS X El Capitan users are running into, there are still. Word, Excel, Outlook, and PowerPoint 2016 are crashing for many users, preventing them from being used with OS X El Capitan.

I also have been doing some logo design to add another service to my repertoire. For this I use Adobe Illustrator, and in the process I've downloaded several fonts which I keep in Font Book. In the past two weeks, Microsoft Office products have all been crashing right when I try to open them. I noticed that Word freezes up right when it says it is 'Optimizing font menu performance.' I have a sneaking suspicion that something with the fonts is screwing with Office. Does anyone else have this problem or know of a solution?

When an app crashes, you’ll typically see a dialog box that says the software “unexpectedly quit” and you’ll have several options to deal with it, including “Relaunch”. Give that a click and cross your fingers that the crash doesn’t happen again. Oftentimes, you’re good from there. If not Try restarting your Mac. “Turn if off and back on again” is almost a punchline at this point, but it usually works. Shut down, restart and try again.

Search for Terminal on your Mac by going to the spyglass in the top right corner and searching for “Terminal”: 2. In terminal type: defaults delete com.microsoft.Outlook and press Enter: 3. Then type: killall cfprefsd to kill the cached preferences and press Enter: 4. Relaunch Outlook and you should find it works again. If you were attempting to import an Outlook 2011 PST file before the crash and Outlook prompts you to import again, you can skip it because the PST will already have been imported previously. If your mail isn’t there, go to File – Import and then browse to your Outlook 2011 PST file. This fix will also start syncing Outlook 2016 with Office 365 and you should start to see your calendar and other data synchronizing.

Outlook 2016 Crashes Sending Mail If you’re finding that Outlook 2016 is crashing or freezing every time you try to send mail or Outlook 2016 for Mac won’t send email, then the easiest solution is simply to create a second identical Outlook account and then delete the first one. Here’s how to add a new account or profile in Outlook 2016. • On the setup page, click Add Account.

To do this, view the following Microsoft knowledge base article: 2360509 How to troubleshoot Mac Outlook 2011 identity database If the issue continues to occur, go to the next step. Step 4: Remove Outlook preferences This step will determine whether the problem is caused by damaged Outlook preferences. To move preferences to the desktop, follow these steps: Quit all applications. On the Go menu, click Home.

If this issue still exists, please send us the crash log via email (), I'd like to do further troubleshooting. Regards, George Zhao TechNet Community Support It's recommended to download and install, which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office programs. Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help.

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It insists I sign in, and is giving me the unable to activate Office message. Paris H: What I would recommend you do is uninstall and reinstall the software.

Force Quit Application snapshot Try starting Outlook for Mac 2011 again. If the issue continues to occur, go to the next step. Step 2: Open Outlook 2011 without running schedules or trying to connect to a mail server Opening Outlook without running schedules or trying to connect to a mail server is a way to determine whether the issue is related to the account settings or pending send/receive actions. To do this, follow these steps: Press the Shift key and then click the Outlook icon on the Dock. This prevents Outlook from sending or receiving mail. Quit Outlook.

Crashes and freezes in OS X are mercifully rare, but they do occur. Fortunately, most of them can be resolved readily; and even though a crash or freeze may have any of numerous causes or symptoms, the same procedure works for troubleshooting most of them. Crashing apps Your first step should be to determine the scope of a problem. Is just one application having difficulties, or is the whole system affected? Send a report, or not: If an app quits unexpectedly, you know that it's at least part of the problem. App crashes are usually accompanied by an error message. If you see one of these, click Reopen to send Apple a report with details about your system configuration and what went wrong, and then relaunch the app.

Simply disable and then re-enable iMessages syncing via iCloud to get it going like it should 4. Bluetooth issues on macOS Mojave Bluetooth connection not working on macOS 10.14 Mojave is a known issue too.

In the Finder, click File, and then select New Folder. A new folder will be created on your desktop.

Date/Time: 2008-10-29 16:23:18 +0000 OS Version: 10.3.9 (Build 7W98) Report Version: 2 Command: Microsoft Word Path: /Applications/Microsoft Office X/Microsoft Word Version:???

How can you stay on top of aging apps? Apple makes it easy with software purchased through the Mac App Store. Simply launch the App Store app, go to the Updates tab, and you’ll see all available app updates. Find the one you need in the list, click the Update button, and you’ll get the latest version to your Mac. It’s a bit different with software acquired outside the App Store: you’ll have to visit the vendor’s website to see if there’s a new version available. If nothing indicates that the troublemaker app is incompatible with your system, the problem could be with its add-ons or preferences.

Any suggestions? Lyn I installed Office 2016 Home & Student edition last week.

If Outlook opens without a problem, we will have to troubleshoot the Outlook database. To do this, follow these steps: Quit all applications.

My total size is about 1.9GB. Shane Just wanted to point out that your article is somewhat incorrect/incomplete when stating that you need to check for updates via Apple Software Update. OneNote is available and can be updated via the Mac App Store but Excel, Word, Powerpoint and Outlook have never been available in the Mac App Store. Also note, that if you installed Microsoft Office 2016 then version of OneNote installed with that, along with all of the other Microsoft Office 2016 applications will need to be updated by going to Help>Check For Updates in any of the Microsoft Office applications. Doing this will open the Microsoft AutoUpdate utility to perform the updates. Sue I am having a problem with newer versions: the installed Word for Mac 2016 v. 15.4 shuts down abruptly as I edit a document.

Procedure • Quit all Office applications. • Navigate to your ~/Library/Preferences/ folder and drag the file(s) listed below to your desktop. Be sure to start from your UserName folder— ~ is shorthand for your user account. • Relaunch Word.

Click Add (+), and then type the user's name. Type a short name if you do not want to use the short name that is automatically generated. Type the user's password in the Password and Verify boxes. Click Limitations, and then give that user permission to administer the computer. Log off from the current account. Log on to the new user account.

Switch to another app: Try switching to another app—for example, by clicking its Dock icon or pressing Command-Tab. If other apps respond, and especially if the SPOD appears only when you hover the pointer over a window or menu belonging to the app that was in the foreground when your Mac stopped responding, try force-quitting that app.

Have you followed all of these steps? Resolution IMPORTANT The location of certain files are different if you have Service Pack 2 (SP2) installed.

At this point, I'm thinking Paris H started to lose patience with me. I was instantly told 'Yes, that appears to be correct.' And I'm guessing that if ol' Paris had to look up how to uninstall Office, knowing which.plist file to remove wasn't something she could really confirm off the top of her head. Right after telling me that removing com.microsoft.office.licensingV2.helper.plist appeared to be a sound strategy, I was dismissed and my celebrity Paris H experience was at an end: Paris H: Okay, excellent and if you have troubles you can contact us back at anytime. Paris H: Thanks again for chatting with us at the Microsoft Store, we appreciate your business! MS (clearly not Paris H): Thank you for chatting with us.

If even that doesn’t work, press and hold the Power button until your Mac shuts down, then press the Power button again to turn your Mac back on. Check disk space: A startup disk that’s extremely low on disk space (10GB or less) can lead to slowdowns and worse.

There are tons of outdated caches, app leftovers, plugins, and system logs on any given Mac. Not only they take a lot of space but may also be causing various kernel-level errors. To clear them away, use a dedicated Mac cleanup app — you’ll be able to delete hidden junk that you otherwise can’t access. Among many alternatives, the simpler solution is, which has proved quite effective in cleaning my MacBook Pro (15-inch, 512 GB). • from developer’s site.

Very often this simple task will set things right. If not, it’s time to try something just a little more involved. Reinstall the app. Deleting the misbehaving app and grabbing a new copy gives you a fresh version to work with.

This cause of the bugs usually range from simple conflicts with other applications to an inability of Word to open diacritic accent characters and degree symbols in the names of files (basically unusual, non-standard or Chinese characters or letters) which Word 2016 can’t handle in certain cases. Some crashes are also due to corrupted template or preferences files which if not solved via software update, can be fixed by creating a new user profile. Finally, some bugs are simply due to trying to directly open Word files from online storage solutions such as Dropbox.